mardi 2 mai 2006

Expats come and Expats go. We help them stay and enjoy !



It all starts with looking for a home, where to go, who to trust? Being an expat on the Côte d’Azur is like any other part of the world, it can be fun, and it can be a nightmare.
Being an expat myself for almost 30 years and with all the work and living experience on the Riviera it comforts me today to see that over 250 clients (in only 5 years) have given us the pleasure and trust of being part of our business.
Having a holiday home or living permanently in another country is always a big step to make and we could write a book already with all the problems people came up with or all the joy they have given us so far.
Language, communication problems, administration, authorities and other paperwork, are the first difficulties coming up. Once you’ve got through the house buying or renting, that means with or without the real estate agents, notaries, and other officials, and then things get started.
Electricity, water and phone subscriptions, only for the phone it takes 30 minutes with a lady of France Telecom, only French speaking of course, the expat knows what he wants, but does SHE understand him ?
The first holidays are planned, let’s go! Once arriving at the house, the garden is a real jungle, the pool is green, and the house is damp and cold, moist coming up the walls. It will take the expat a week to take control of all these matters, what do I say, a week, maybe even more since he has to make appointments with people that won’t come or are late, can he trust them, they say they will arrive between 9 and 12, so he waits and waits, can’t go to the beach with wife and children because he has to wait and wait and take care of all his “wow great, we have a holiday home” problems…
And this is just a little sample of what could happen to the expat. We try to prevent them from this, advise them, and help them through the difficulties that come up once being an expat.
Complete house maintenance while the expat is absent, garden and pool keeping, cleaning team, electricians, plumbers, checking the heating, painters, carpenters and so on, our address book is complete and we have never said “no” nor “I don’t know” to a client.
Even a baby-sit, buying a dog, find the English-speaking boat license instructor, having a complete Paella party for 70 people (organised in 3 days) with live-music and sangria, theatre tickets, a limousine with chauffeur and champagne, medical assistance (medical bed and night surveillance with nurses etc) organised within one day, complete pool construction, house renovation, garden creations, decorations, car registrations, we put up the heating in their houses before arrival, even fill up the fridge if they want to, airport-pick-up service, and our phone can ring during the night for emergencies, like leaks, alarm systems going off… name it, we’ve got it!
Every client gets a personal touch to his file, some are more demanding, but they are all treated the same way. Many of them become relatives, even friends, and as in life, they come and go but they won’t forget the relationship, the support and the helping hand we have.